Refund policy

Each order is custom-prepared.

We don’t offer automatic returns or exchanges, but we stand by our products and will work with you if there’s a problem with your order.

Please contact us promptly so we can resolve any concerns.

Item Condition

Items are sold as described and are generally in good, usable condition, but condition may vary between products.

Condition details may include factors such as packaging, minor wear, or other cosmetic imperfections.

If you have specific expectations about condition, please contact us before placing your order so we can confirm availability and match your request. We cannot guarantee specific condition requests without prior confirmation.

Shipping

Orders are shipped to the address provided at checkout.

You’ll receive a confirmation email once your order has been processed and a tracking number when it ships. 

Please double-check your address, we cannot be responsible for delays or lost packages due to incorrect shipping details.

Delivery Confirmation

All orders include tracked shipping.

Once tracking shows the order as delivered, it is considered completed.

If you experience any issues (missing, damaged, or incorrect items), please contact us within 7 days of delivery so we can help resolve it.